Price Match Promise Policy

The following conditions apply to our Price Match Promise

  • We reserve the right to withdraw this offer at any time.
  • The item must be identical to what is listed on our website.
  • We will only match the price of a competitors non-sale price.
  • The price on the competitors website must not require a couple, discount or login and should visible to the general public viewing the website.
  • Shipping costs are excluded from a price match and will be as our normal shipping method costs.
  • The item must be in-stock at the competitor and shown as such on their website.
  • The competitors website must show an ABN and price in AUD.
  • We will match the price shown on the competitors website only. If you received an offer via a mailing list, chat, or similar it will not be matched.
  • Gift Cards cannot be price matched.
  • Items listed as on sale (shown with a comparison price) cannot be price matched.
  • Limit of one (1) price match per month per customer per item.
  • Customers found to be using a different email address to work-around the one (1) price match limit will be refused indefinitely.
  • The item to be price matched cannot be below the wholesale cost.
  • Pricing on the competitors website which is displayed as an error or incorrect will not be price matched.


Item Exclusions

  • High demand items which are out of stock with the wholesaler.
  • Items considered to be end-of-line.

 
Last Updated: 10 August 2020