Price Match Promise Policy
The following conditions apply to our Price Match Promise
- We reserve the right to withdraw this offer at any time.
- The item must be identical to what is listed on our website.
- We will only match the price of a competitors non-sale price.
- The price on the competitors website must not require a couple, discount or login and should visible to the general public viewing the website.
- Shipping costs are excluded from a price match and will be as our normal shipping method costs.
- The item must be in-stock at the competitor and shown as such on their website.
- The competitors website must show an ABN and price in AUD.
- We will match the price shown on the competitors website only. If you received an offer via a mailing list, chat, or similar it will not be matched.
- Gift Cards cannot be price matched.
- Items listed as on sale (shown with a comparison price) cannot be price matched.
- Limit of one (1) price match per month per customer per item.
- Customers found to be using a different email address to work-around the one (1) price match limit will be refused indefinitely.
- The item to be price matched cannot be below the wholesale cost.
- Pricing on the competitors website which is displayed as an error or incorrect will not be price matched.
Item Exclusions
- High demand items which are out of stock with the wholesaler.
- Items considered to be end-of-line.
Last Updated: 10 August 2020